Bio Fires Online | Privacy Statement (UK)
This privacy statement was last updated on 31 May 2023 and applies to citizens and legal permanent residents of the United Kingdom. In this privacy statement, we explain what we do with the data we obtain about you via https://www.biofiresonline.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that: If you have any questions, or want to know exactly what data we keep of you, please contact us. For this purpose we use the following data: [contact_data_purpose_us] The basis on which we may process these data is: Upon the provision of consent. Retention period We retain this data until the service is terminated. For this purpose we use the following data: [payments_data_purpose_us] The basis on which we may process these data is: Upon the provision of consent. Retention period We retain this data until the service is terminated. For this purpose we use the following data: [register-account_data_purpose_us] The basis on which we may process these data is: Upon the provision of consent. Retention period We retain this data until the service is terminated. For this purpose we use the following data: [newsletters_data_purpose_us] The basis on which we may process these data is: Upon the provision of consent. Retention period We retain this data until the service is terminated. For this purpose we use the following data: [support-services_data_purpose_us] The basis on which we may process these data is: Upon the provision of consent. Retention period We retain this data until the service is terminated. For this purpose we use the following data: [legal-obligations_data_purpose_us] The basis on which we may process these data is: Upon the provision of consent. Retention period We retain this data until the service is terminated. For this purpose we use the following data: [statistics_data_purpose_us] The basis on which we may process these data is: Upon the provision of consent. Retention period We retain this data until the service is terminated. For this purpose we use the following data: [offer-personalized-products_data_purpose_us] The basis on which we may process these data is: Upon the provision of consent. Retention period We retain this data until the service is terminated. Our website uses cookies. For more information about cookies, please refer to our Cookie Policy. We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety. If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners. We have concluded a data processing agreement with Google. Google may not use the data for any other Google services. We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed. This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites. We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible. If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights: Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person. If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Information Commissioner's Office: Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us. Bio Fires Online Ltd We have appointed a representative within the United Kingdom. If you have any questions or requests with respect to this privacy statement or for our representative, you may contact Mark Edom, via moc.enilnOseriFoiB@noitcetorp.atad, or by telephone on 0207 7884777. Note: you may want to further detail your cookie policy, and link to that section from here. Note: you may want to further detail your cookie policy, and link to that section from here. In this section you should list who you’re sharing data with, and for what purpose. This could include, but may not be limited to, analytics, marketing, payment gateways, shipping providers, and third party embeds. In this subsection you should list which third party payment processors you’re using to take payments on your store since these may handle customer data. We’ve included PayPal as an example, but you should remove this if you’re not using PayPal. Note: Smush does not interact with end users on your website. The only input option Smush has is to a newsletter subscription for site admins only. If you would like to notify your users of this in your privacy policy, you can use the information below. Smush sends images to the WPMU DEV servers to optimize them for web use. This includes the transfer of EXIF data. The EXIF data will either be stripped or returned as it is. It is not stored on the WPMU DEV servers. Smush uses the Stackpath Content Delivery Network (CDN). Stackpath may store web log information of site visitors, including IPs, UA, referrer, Location and ISP info of site visitors for 7 days. Files and images served by the CDN may be stored and served from countries other than your own. Stackpath's privacy policy can be found here. By using this extension, you may be storing personal data or sharing data with an external service. Learn more about how this works, including what you may want to include in your privacy policy. When you place an order in the webstore with Klarna Checkout as the choosen payment method, information about the products in the order (name, price, quantity, SKU) is sent to Klarna. When the purchase is finalized Klarna sends your billing and shipping address back to the webstore. This data plus an unique identifier for the purchase is then stored as billing and shipping data in the order in WooCommerce. This sample language includes the basics around what personal data your store may be collecting, storing and sharing, as well as who may have access to that data. Depending on what settings are enabled and which additional plugins are used, the specific information shared by your store will vary. We recommend consulting with a lawyer when deciding what information to disclose on your privacy policy. We collect information about you during the checkout process on our store. While you visit our site, we’ll track: We’ll also use cookies to keep track of basket contents while you’re browsing our site. Note: you may want to further detail your cookie policy, and link to that section from here. When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to: If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders. We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses. We will also store comments or reviews, if you choose to leave them. Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access: Our team members have access to this information to help fulfill orders, process refunds and support you. In this section you should list who you’re sharing data with, and for what purpose. This could include, but may not be limited to, analytics, marketing, payment gateways, shipping providers, and third party embeds. We share information with third parties who help us provide our orders and store services to you; for example -- In this subsection you should list which third party payment processors you’re using to take payments on your store since these may handle customer data. We’ve included PayPal as an example, but you should remove this if you’re not using PayPal. We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. Please see the PayPal Privacy Policy for more details. We use your email to send your Orders related data over HubSpot. HubSpot is an inbound marketing and sales platform that helps companies attract visitors, convert leads, and close customers. Please see the HubSpot Data Privacy for more details.
1. Purpose, data and retention period
We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)1.1 Contact - Through phone, mail, email and/or webforms
1.2 Payments
1.3 Registering an account
1.4 Newsletters
1.5 To support services or products that a customer wants to buy or has purchased
1.6 To be able to comply with legal obligations
1.7 Compiling and analyzing statistics for website improvement.
1.8 To be able to offer personalised products and services
2. Cookies
3. Disclosure practices
4. Security
5. Third-party websites
6. Amendments to this privacy statement
7. Accessing and modifying your data
8. Submitting a complaint
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF9. Children
10. Contact details
Suite Millennium 505, Millennium, 95 Newhall Street, Birmingham, West Midlands, England, B3 1BA
United Kingdom
Website: https://www.biofiresonline.com
Email: moc.enilnOseriFoiB@ycavirp
Phone number: 0207 788 4777Annex
WooCommerce
What we collect and store
While you visit our site, we’ll track:
We’ll also use cookies to keep track of basket contents while you’re browsing our site.
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
Our team members have access to this information to help fulfill orders, process refunds and support you.
What we share with others
We do not share information with third parties.
Payments
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
Please see the PayPal Privacy Policy for more details.
Stripe
By using this extension, you may be storing personal data or sharing data with an external service. Learn more about how this works, including what you may want to include in your privacy policy.
WooCommerce
What we collect and store
While you visit our site, we’ll track:
We’ll also use cookies to keep track of basket contents while you’re browsing our site.
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
Our team members have access to this information to help fulfill orders, process refunds and support you.
What we share with others
Payments
Stripe
By using this extension, you may be storing personal data or sharing data with an external service. Learn more about how this works, including what you may want to include in your privacy policy.WP Smush
Plugin: Smush
Stripe
Klarna Checkout for WooCommerce
WooCommerce
What we collect and store
Who on our team has access
What we share with others
Payments
HubSpot for WooCommerce
